Welcome to AutoLux Customs (“we,” “our,” or “us”). By accessing or using our website autoluxcustoms.shop, you agree to the following Terms & Conditions. If you do not agree, please discontinue use of the site immediately.
1. Use of Our Website
By using our website, you agree to:
- Use the site only for lawful purposes
- Not interfere with or disrupt website performance
- Not attempt to copy, modify, or reverse-engineer any part of the site
- Provide accurate information when placing orders or submitting forms
We reserve the right to restrict or terminate access to anyone violating these terms.
2. Product Information & Availability
We manufacture, print, and source a large range of automotive parts.
Please note:
- Product listings, specifications, and pricing may change at any time
- Inventory levels vary and may not always reflect real-time availability
- Custom-made items may require additional processing time
We reserve the right to discontinue or modify products without notice.
3. Orders & Payments
By placing an order, you confirm that:
- All information provided is accurate
- You have legal authorization to use the selected payment method
- You understand processing begins after payment is received
Order Refusal
We may refuse or cancel orders due to:
- Suspicious or fraudulent activity
- Incorrect pricing or product errors
- Limited or unavailable inventory
If payment was processed, a refund will be issued.
4. Custom & Special Orders
AutoLux Customs specializes in custom-manufactured and printed automotive parts.
By submitting a custom part request, you agree that:
- Production starts only after final approval
- Custom-made items cannot be canceled, returned, or refunded once fabrication begins
- You are responsible for providing accurate measurements, photos, or vehicle specifications
We are not responsible for fitment issues caused by incorrect details submitted by the customer.
5. Pricing & Billing
Prices displayed on the website are in USD, unless stated otherwise.
We reserve the right to:
- Update prices without prior notice
- Correct mistakes in pricing or product information
- Charge applicable shipping, taxes, and fees
If a pricing error occurs, we may cancel the order and notify you.
6. Shipping & Delivery
Shipping times vary based on product type (standard vs. custom) and destination.
We are not responsible for:
- Delays caused by carriers, weather, customs, or incorrect address entry
- Lost or stolen packages after verified delivery
- Additional taxes or import fees for international orders
Tracking information will be provided when available.
7. Returns & Refunds
Our full policy is outlined on the Returns & Refunds page, but key points include:
- Standard items may be returned within 30 days if unused and in original packaging
- Custom-made items are non-returnable
- Shipping fees are non-refundable
- Refunds are processed to the original payment method
Damaged or incorrect items must be reported within 48 hours of delivery.
8. Warranty Disclaimer
Unless specified otherwise:
- Products carry only the warranty provided by the manufacturer
- Custom-made items do not include extended warranties
- Improper installation, modification, or misuse voids any warranty
We are not liable for damage caused by incorrect installation or vehicle modification.
9. Limitation of Liability
AutoLux Customs is not liable for:
- Indirect, incidental, or consequential damages
- Loss of profit, vehicle downtime, or installation costs
- Damages resulting from incorrect usage or unauthorized modifications
Our liability will not exceed the purchase price of the item in question.
10. Intellectual Property
All content on autoluxcustoms.shop — including product descriptions, images, branding, and design — is the intellectual property of AutoLux Customs and may not be reproduced without written permission.
11. Third-Party Links
Our website may contain links to external sites. We are not responsible for the content, policies, or security of third-party websites.
12. Privacy
Your use of our website is governed by our Privacy Policy, which explains how we collect, use, and protect your information.
13. Changes to These Terms
We may update these Terms & Conditions at any time. Updates will be posted on this page with a revised “Last Updated” date.
Continued use of the website after updates constitutes acceptance of the new terms.
14. Contact Information
For questions or concerns regarding these Terms & Conditions:
AutoLux Customs
📧 Email: support@autoluxcustoms.shop
🌐 Website: www.autoluxcustoms.shop
⏰ Response Time: 24–48 hours